Privacy Policy

Last Updated: 28 November 2025

Welcome to Sovaski’s ("Company", "we", "our", or "us").
We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase from us.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal and non-personal information to provide you with a smooth and efficient shopping experience.

a. Personal Information

When you make a purchase or interact with our website, we may collect:

Name
Email address
Phone number
Billing & shipping address
Payment information (processed securely through third-party gateways)
Order details and purchase history

We do not store your debit/credit card details on our servers.

b. Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Cookies and usage data
Pages viewed & time spent
Referring URL

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate order updates and support
Improve website performance and usability
Personalize your browsing experience
Prevent fraud and protect our platform
Send promotional emails & offers (only if you subscribe)
Maintain business records and comply with legal obligations

3. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us:

Remember your preferences
Understand website performance
Enable features like shopping cart & login

You may disable cookies in your browser settings, but some site features may not function properly.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share data only with:

a. Trusted Third Parties

Payment gateways
Delivery & logistics partners
Website hosting & analytics providers

These partners access only the information necessary to perform their functions.

b. Legal Requirements

We may disclose information if required by law, government request, or to protect our rights and users.

5. Data Security

We use industry-standard security measures to protect your personal information.
However, no online data transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you
Request correction or updating of your information
Request deletion of your data
Opt out of marketing communications
Withdraw consent (where applicable)

For such requests, contact us at the details below.

7. Email & Marketing Communication

You will receive promotional emails only if you:

Opt-in voluntarily, or
Create an account and choose to subscribe

You can unsubscribe anytime via the link in our emails.

8. Third-Party Links

Our website may contain links to third-party sites.
We are not responsible for their privacy practices or content. We encourage you to review their policies before providing any information.

9. Children’s Privacy

Our website and products are not intended for individuals below 18 years of age.
We do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

We may update this policy from time to time.
Changes will be posted on this page with an updated “Last Updated” date. Continued use of the website means you accept these changes.